Frequently Asked Questions
Frequently Asked Questions
1. How long does shipping take?
We typically process orders within 1-2 business days. Delivery usually takes 5-7 business days depending on your location.
2. How can I track my order?
Once your order is shipped, you will receive a shipping confirmation email with a tracking number. You can use this to track your order on the carrier's website.
3. What is your return policy?
We accept returns within 7 days of delivery. Items must be unused and in their original packaging. Please contact us to initiate a return.
4. What payment methods do you accept?
We accept all major credit/debit cards, UPI, net banking, and other popular payment methods available at checkout.
5. How do I cancel or modify my order?
Orders can be cancelled or modified within 24 hours of placing them. Please contact us as soon as possible at our support email.
6. Do you offer exchanges?
Yes, we offer exchanges for items of equal or lesser value. Please reach out to our support team to arrange an exchange.
7. How do I contact customer support?
You can reach us via the Contact Us page on our website or email us directly. We aim to respond within 24 hours on business days.