Refund policy

For Stealit.in, I recommend a 7-Day Return Policy with a 100% Money-Back Guarantee because it builds trust and increases conversions, especially for first-time customers.

Return & Refund Policy

Last Updated: June 2026

At Stealit.in, customer satisfaction is our top priority. We stand behind the quality of our products and offer a 100% Money-Back Guarantee on eligible returns. Please read this policy carefully to understand our return and refund process.

Return Eligibility

To be eligible for a return, the item must:

  • Be returned within 7 days of delivery.

  • Be unused and in the same condition as received.

  • Include all original packaging, accessories, tags, and documentation.

  • Not be damaged due to misuse, negligence, or improper handling by the customer.

We reserve the right to reject returns that do not meet these conditions.

How to Request a Return

To initiate a return, please contact our support team by email and provide:

  • Order Number

  • Product Name

  • Reason for Return

  • Photos or videos (if the item is damaged or defective)

Email: [YOUR EMAIL ADDRESS]

Our support team will review your request and provide return instructions within 24-48 hours.

Return Timeframe

Customers must submit a return request within 7 days of receiving the order.

Requests submitted after the return period may not be eligible for a refund or replacement.

Refund Process

Once we receive and inspect the returned product:

  1. The return will be reviewed for eligibility.

  2. You will receive confirmation regarding approval or rejection.

  3. Approved refunds will be processed to the original payment method.

Refunds are generally processed within 5-7 Business Days after approval.

Depending on your bank or payment provider, it may take additional time for the refund to appear in your account.

Cash on Delivery (COD) Refunds

For Cash on Delivery orders:

  • Refunds cannot be processed as cash.

  • Customers will be asked to provide bank account details or UPI information.

  • Approved refunds will be transferred directly to the customer's bank account or UPI ID.

Exchange Policy

If you receive:

  • A damaged product

  • A defective product

  • The wrong item

You may request a replacement instead of a refund, subject to product availability.

If the replacement item is unavailable, a full refund will be issued.

Damaged, Defective, or Incorrect Products

If your order arrives damaged, defective, or incorrect:

  • Contact us within 48 hours of delivery.

  • Provide clear photos or videos showing the issue.

  • Do not dispose of the packaging until the claim is reviewed.

After verification, we will offer either:

  • A replacement product, or

  • A full refund

at no additional cost to you.

Non-Returnable Items

The following items are generally not eligible for return:

  • Products damaged by misuse or improper handling.

  • Items returned without original packaging.

  • Products showing signs of use.

  • Customized or personalized products.

  • Clearance, sale, or promotional items (unless damaged or defective).

Return Shipping Costs

If the Return Is Due To:

  • Damaged product

  • Defective product

  • Incorrect product sent by us

Stealit.in will cover all return shipping costs.

If the Return Is Due To:

  • Change of mind

  • Ordering the wrong product

  • No longer needing the item

The customer may be responsible for return shipping charges.

Cancellation Policy

Orders may be cancelled before they are shipped.

Once an order has been dispatched, it can no longer be cancelled and must follow the return process outlined above.

100% Money-Back Guarantee

If your return qualifies under this policy, you will receive a full refund of the product purchase price.

Our goal is to ensure every customer can shop with confidence at Stealit.in.

Contact Us

For any questions regarding returns, refunds, or exchanges, please contact:

Stealit.in
Email: ciriguriprasadkumar@gmail.com

Support Hours: Monday – Saturday, 10:00 AM – 6:00 PM IST

Thank you for shopping with Stealit.in. We appreciate your trust and are committed to providing an excellent shopping experience.

For maximum trust on your product pages and homepage, display these badges:

  • ✅ Cash on Delivery Available

  • ✅ 100% Money-Back Guarantee

  • ✅ Secure Payments

  • ✅ Fast Shipping Across India

  • ✅ 7-Day Easy Returns

These usually increase conversion rates for new Indian e-commerce stores.